Your preferred IT and Communications Engineering Partner
From as early as 1981, the Singapore Government recognised the growth potential of IT when it established the National Computer Board (NCB), now the Infocomm Development Authority of Singapore (IDA). National Computer Systems Pte Ltd (NCS) was born then as the IT arm and wholly-owned subsidiary of NCB.
As the principal IT solutions provider to the government, we play a critical role in Singapore Government’s move to computerise the civil service and integrate IT into its public services. In the past 20-over years, we have actively implemented for government ministries and agencies some 2,000 large-scale, mission-critical, multi-platform projects.
NCS was restructured in 1996 to a commercial entity. We were fully privatised the following year when we became a wholly-owned subsidiary of the SingTel Group.
Leveraging on our extensive experience in public sector projects, we have diversified successfully into other key economic sectors, and expanded to other markets in the Asia Pacific region.
National Computer Systems was later renamed NCS Pte. Ltd. on 1 November 2003 to reflect our new expansionary strategies.
| Milestones | Select year: |
| 2009 | |
| December | Selected by MIS Asia magazine as a 2009 Strategic 100 (Regional 20) Honouree. Strategic 100 is an annual index of Asia’s 100 most strategically important vendors. |
| December | Partnered with the Singapore Ministry of Education (MOE) and Google to proide Google Apps suite of online communications and collaboration tools to more than 30,000 teachers and staff in over 350 schools in Singapore. MOE is first in Asia to provide Web 2.0 communication and collaboration tools to all teachers in the public school system. |
| November | First to Launch full suite of Cloud Computing Services in South East Asia. |
| November | Entered Singapore Book of Records through mobiHunt, Singapore largest treasure hunt using mobile technology |
| October | Clinched the Singapore Ministry of Transport's (MOT) Minister's Innovation Award for its PublicTransport@SG portal project with the Land Transport Authority. |
| October | Increased stake in Philippines' Ayala Systems Technology, Inc, as part of NCS' strategy to grow its business beyond home base Singapore. |
| October | Won the International Customer Management Institute's (ICMI's) Global Call Centre Of The Year award (Small-to-medium category) for the first time in US. |
| September | Won the inaugural SiTF Awards (Government End User category) for its Integrated Visitor Management system for the Immigration & Checkpoints Authority (ICA). |
| August | Ranked #8 in terms of market share in the 2008 Gartner Ranking for IT Professional Services, an improvement over the previous ranking of #12. |
| August | Won multiple awards at the Contact Centre Association of Singapore’s (CCAS) International Contact Centre Awards 2009, including 2 major ones for the Ministry of Manpower call centre : - Silver award for “Best Outsource Contact Centre of the Year” category, and Gold award in the category “Best Contact Centre of the Year for Employee Retention Program”. |
| August | Became the first Asian company to win at the Government Call Centre (GCC) Excellence Awards in Australia. NCS won the Best Government Contact Centre (Over 30 Full-Time Employees category) through the ACRA call centre. |
| April | Successfully completed the integration of SCS operations. Refreshed NCS’ brand logo to mark the start of a strengthened NCS business following the SCS acquisition. |
| April | Infocomm Development Authority of Singapore (IDA) listed NCS as the top vendor to provide IT services to the Singapore Government in the last government FY during the annual IDA Industry Briefing. |
| 2008 | |
| December |
Fully acquired Singapore Computer Systems (SCS) |
| November | Received Singapore H.E.A.L.T.H. Gold Award from the Health Promotion Board |
| August | NCS acquired a 60% stake in Singapore Computer Systems (SCS) |
| August |
Received Work-life Achiever Award from Ministry of Manpower |
| March |
NCS wins the Asian Banker IT Implementation Award 2008 for Best Branch Automation and Networking Project 2007 |
| 2007 | |
| December 10 | Mr Lim Eng appointed CEO of NCS Group |
| August | NCS CE achieved the Gold Certified Audio Visual Solutions Provider (CAVSP) designation |
| July | NCS Singapore achieved CMMI Level 5 |
| April 26 | NCS ranked Top IT Services Provider for the Singapore Government for FY2006 - the third consecutive year it has achieved this accolade |
| April |
NCS Infrastructure Management and Solutions successfully converted BS 15000 to ISO/IEC 20000 |
| February | NCS Shanghai achieved ISO 9001 certification |
| 2006 | |
| November | Opened new offices in Shanghai and Beijing |
| October | Received Gold Singapore H.E.A.L.T.H. award from the Health Promotion Board for second year |
| August | Granted Australian innovation patent for its BizVal methodology |
| July | Received Work-Life Achiever Award from Ministry of Manpower |
| May | NCS Suzhou became the first company to achieve CMMI Level 5 in Suzhou |
| March | Opened first Middle East office in the Kingdom of Bahrain |
| 2005 | |
| December | Opened Chengdu office, NCS Information Technology (Chengdu) Co Ltd |
| December | PSB Certification Pte Ltd (PSBC) awarded to Managed Services, Infrastructure Management of NCS the BS15000 certification |
| August | Dr Chong Yoke Sin appointed CEO, Mr Lee Kwok Cheong appointed Chairman of NCS |
| June | Opened Korean office, NCSI (Korea) Co Limited |
| May | Opened Bahrain office, NCSI (ME) W.L.L. |
| January | Opened Sri Lanka office, NCSI (LANKA) Private Limited |
| 1999 | |
| October | Opened Malaysia office, NCSI Holdings (Malaysia) Sdn Bhd |
| October | Opened Australia office, NCSI (Australia) Pty Limited |
| July | Received Singapore Quality Class Award |
| February | Formed Access Management Group (AMG), a business unit for Lifestyle Card |
| February | Opened Hong Kong office, NCSI (HK) Limited |
| 1997 | |
| September | Acquired by SingTel |
| May | Awarded ISO9001 Certification |
