Meeting Your Needs NCS partners some of the best healthcare providers to deliver seamless and quality care at the community, secondary and tertiary levels. We provide technology solutions that support an open, patient-centric environment that keep up with rapid changes in healthcare needs and policies.
Our IT professionals specialising in healthcare are not mere IT specialists. They are adept at the industry's needs and developments. We value-add by providing insights and innovative ideas and solutions to all stakeholders in the healthcare system.
With over 25 years of experience and extensive domain knowledge of private, public and national healthcare systems, complemented by our strong technical competencies, we have developed and deployed wide ranging solutions to-date.
Our comprehensive suite of healthcare service and solution offerings include:
Health Information Management
At NCS, our domain consultants are experienced in the standardising of clinical vocabularies, terminologies and classification systems relating to ordering and reporting diseases, tests, adverse drug reactions, quality of life and casemix acuity. We also have extensive experience in the development, implementation, variance analysis and reporting of clinical indicators and clinical pathways (protocols) for each disease and procedural group.
As data comes from diverse sources and collaborators, it is crucial that data standards be formalised, adopted and implemented so as to homogenise data elements, data models and data architecture for the purpose of sharing, common understanding and exchange. Defining data elements consistently across all the data holdings is necessary to improve the efficiency with which data linkages can be performed and thus improve the compatibility of health information and outcomes across services.
Integrated Hospital Information Systems
NCS carries out process improvement and implements a suite of modules that facilitate smooth and efficient operations at healthcare institutions. This transforms business processes, manages healthcare costs and improves operational efficiencies. Systems include:
- Inpatient Management
- Outpatient Management
- Emergency Patient Management
- Patient Billing and Cash Management
- Appointment Scheduling
- Material Management
- Financial Management and Cost Control
- Human Resources
- Management Information Reporting
- Operating Theatre Management
- Medical Record Tracking
Professional Support Systems
A suite of enterprise-level and nation-wide application systems and infrastructure that transforms clinical processes, enhances care delivery and improves patient-care giver interaction.
- Electronic Medical Record Exchange
- Order entry
- Results reporting
- Referral management
- Kidney transplant management
- Enterprise Integrated Pharmacy System
- Pharmacy Tracking and Dispensing System
- Electronic Meal Ordering System
- Laboratory Information Management System
- Renal and Dialysis System
Public Health Systems
NCS has deployed state-of-the-art IT systems to facilitate health information sharing and to address public health issues including prevention and early detection of high risk diseases. Such systems support collaboration between private and public sector organisation for implementation of preventive health management at the national level.
- Nationwide Medical Network, linking healthcare providers, payers and government agencies
- National Patient Master Index for secure retrieval and reporting of medical alerts and allergies data
- Medical Claims Processing
- Public Health Management System
- National SARS Information System
- Bio-safety Information System
- School Health Management System
- Population Care Information System
- Disease Registries
- Casemix and Subvention Solution
- Integrated Dental Management System
- Organ Transport Registry System
- Blood Donor Management Solution
- Tuberculosis Elimination Surveillance System
Hospital e-Services
These web-based application solutions are designed to improve service levels of healthcare institutions to patients and to their employees.
- e-HR
- e-claims
- e-CRM
- e-appointment
- e-pharmacy
- e-learning
- Case management
Business Intelligence
This includes the development of fully-customised data warehousing systems to support policy making at institutional and national levels.
- Data Warehousing
- Data Mining
- Geographical Info System
- Balanced Score Card
Our Experience
Customers who have entrusted us with their technology requirements include:
- Singapore’s Ministry of Health
- Hong Kong’s Department of Health
- Eli-lily Pharmaceuticals
- Roche Pharmaceuticals, Shanghai
- Health Promotion Board, Singapore
- Health Sciences Authority, Singapore
- National Healthcare Group (NHG)
- Singapore Health Services (SingHealth)