Billing and Customer Care
- Wholesale Pre-paid and Post-paid
- Calling Cards
- Contact/Call Centre
- Internet Call Centre
- Computer Telephony
Enterprise Resource Management
Enterprise resource management solutions equip enterprises with the capability to enhance their operational efficiencies and business relationships across their value chain. We have helped customers streamline their business processes and integrate these enterprise solutions to meet their unique business needs.
NCS’ strong alliances with leading enterprise management solution providers such as SAP, Oracle, PeopleSoft and Siebel allow us to integrate solutions to support finance, payroll, human resource and customer relationship management processes for our customers.
Operations Support Systems (OSS)
NCS implements OSS solutions to streamline and automate telecommunications processes in network management, fault management, service provisioning, activation and assurance. Our workflow automation systems can support a customer’s entire workflow from pre-sales, ordering, service provisioning to billing across different continents. Solutions include:
- Bandwidth Trading System
- Submarine Cable Database
- Fault Management System
- Workflow Management
Telco Engineering
NCS offers turn-key development, implementation and maintenance of infrastructure and engineering projects for the telecommunications industry. Our expertise ranges from transmission and switching systems to core and access network, mobile and wireless technology to the emerging IP-based switching or next generation networks.
- Transmission & Switching
- IP Telephony, DCME. SDH Add/Drop Multiplexer, Digital X-Connect
- VPN, Satellite Earth Station, VSAT
- ATM and FR Switch, SS7 Programmable Switch
- Core and Access Systems
- Digital Network, Remote Access Systems
- Value Added Services
- Internet Security Firewall, Audio Bridge, Voice Mail Platform
- Unified Messaging Systems, Cell Broadcast, SMS, Calling Card Platform
- Mobile and Wireless Systems
- Unified Messaging Systems
- Short Messaging Systems
- 3G Infrastructure
- Intelligent Network Systems