Your Challenges

Nearly all business transactions rely on an increasingly complex IT infrastructure for their execution. However, managing the underlying infrastructure from a browser or handheld device – spanning firewalls, networks, servers, middleware, applications, and databases – has added an additional layer of complexity, cost, and risk to business and IT management.

Complex Infrastructure
Underlying business transactions may involve many applications residing in various servers across different network. Pin-pointing the exact source of failure that causes a business transaction to fail puts a huge strain on the enterprise in terms of time and manpower resources.

End-User Experience
Availability and efficiency of individual components may not directly reflect end-user experience. Components in a huge and complex infrastructure are inter-related and every configuration made to a single component causes an impact to the response of whole business transaction.

Recovery Time
Time taken to recover failure and slowness in business transactions become increasingly important as organizations seek to be more service-oriented. Enterprises have to detect failure fast and ensure responsiveness of business transactions.

Meeting Your Needs

NCS help enterprises to reduce and spread out the cost of monitoring their applications with our subscription based managed application performance services in 3 areas:

• End-To-End Application Performance Monitoring based on Synthetic Transactions
  Critical transactions are recorded and scheduled to run at regular interval to measure response time and availability. This helps to detect and rectify any error and slowness of critical transactions. We provide synthetic transaction monitoring to ensure that failure and slowness are detected even before end user experiences them.

• End-To-End Application Performance Monitoring based on Real Transactions
  Information of every transaction done is collected and monitored. When error or slowness occurs, root cause of the problem can be pin-pointed and resolved to maintain quality of service and experience. NCS provides real transaction monitoring to rectify any business transaction failure immediately.

• WAN Application Acceleration
  Data is stored at both ends of the network to reduce the amount of information needed to be transmitted across the network and hence reducing application response time.