Your Challenges

In today’s globalised economy, businesses are being run at a velocity and in a borderless world. Your desktop infrastructure is being continuously exposed to unreasonable risks ranging from compliance violation, security threats to informational leaks. As a result, businesses need to bear financial risk and consequences of operational failure.

Users are increasingly mobile and it is a real challenge to track and manage them. Mobile desktops threaten the security of the corporate network as it is difficult to enforce security policies and give  mandatory updates. It is imperative to conduct your business in a trusted environment, with real-time visibility of your entire desktop infrastructure, developed based on a complete blueprint of modular capabilities. Using a single console, you can have pervasive management of the security protection required by IT and yet achieve flexibility to empower users. 

Meeting Your Needs

As a leading IT service provider, NCS offers a comprehensive suite of Managed Endpoint Services to suit your needs and value-add to your business :

Client Support Services

• One-stop Service Desk
  Reduce your ICT support interfaces to just a “One-stop Service Desk”, which provides troubleshooting, escalation and resolution services
• Remote Support Services
  Secure desktop Remote Support Services, available anywhere with just a connection to the Internet.
• Desk-side Services
  Have direct access to on-demand Desk-side Services for all your IMAC needs, supported by a team of professional engineers.

Asset and Application Management

• Asset Inventory Management
  Manage your complex ICT environment through a single source for real-time visibility.

• Software Distribution Management
  Efficiency in having your applications electronically delivered to the endpoints with policy-based distribution rules customised to the distribution targets.

• Patch Management
  Increase the resiliency of your ICT environment with automatic security patch requirements assessment and timely deployment. Achieve a minimum patch gap and maximum coverage.

• Software Usage Management
  Monitor software usage with pattern trends reporting for license cost optimisation and contractual compliance, accurate even when the endpoints are not perpetually connected to the corporate network

Real-Time Endpoint Security

• Endpoint anti-Virus Management
  Streamline and improve manageability of third-party anti-Virus and anti-Spyware installations with using a single console infrastructure.

• Endpoint anti-Malware Engine
  Transform to an integrated proactive defense against malicious virus, worms and spyware attacks using industry leading anti-Malware engine with real-time visibility and control.

• Personal Firewall
  Enhance personal protection with differentiated access policies based on endpoint’s security posture that is location-aware.

• Network Access Control
  Assurance that only endpoints conforming to the corporate access policies are allowed connection with an always-on self-assessment and enforcement infrastructure.

• Device and Content Encryption
  Complete your protection with device and content encryption for your data at-rest and in-motion using a comprehensive and auditable encryption protection technology

Enterprise Configuration Management

• Security Compliance Management
  Achieve compliance with a comprehensive set of technical controls and best practices for detecting and enforcing organisational policies on your ICT environment.

• Vulnerability Management
  Proactive real-time assessment and remediation of the ICT environment for possible security vulnerability or configuration issues even before they become problems.

• Power Management
  Support the Go-Green movement with real-time monitoring and reporting of power consumption and the enforcement of power-off policies in your ICT environment.

• Bare Metal Provisioning
  Gain the ability of rapid provisioning with automated deployment and redeployment of OS and applications to bare metal machines.

Our Experience

We offer the following value propositions to our customers :

Real-time Visibility for Pervasive Management

Achieve real-time visibility into your desktop infrastructure with new levels of manageability and insights on optimizing your IT investment.

Balance of Form and Function

With a single intelligent agent, one of the smallest in the industry, you can now access a complete portfolio of modular capabilities on tap, a perfect balance of form and function.

Predictive Management of Desktop Infrastructure

You can now make the shift from last-ditch defences to predictive real-time management of the desktop infrastructure, regardless of the connectivity state of your highly mobile workforce.

Scalable and Adaptable Model

Keep pace with the growth in your user base by adopting a scalable and adaptable desktop management infrastructure.

Optimisation of Software Licence

With real-time reporting of actual usage patterns, you are able to achieve license compliance together with cost optimisation.

Single Control, Less Complexity

Using a single agent, console and infrastructure, you have access to a complete blueprint of your desktop infrastructure - one that translates to lowered costs, increased service quality and reduced complexity.
Your investment in licensed software can now be fully utilized by your users. With real-time reporting of actual usage patterns, you are able to achieve license compliance together with cost optimisation.