Who are we?

 

 

Our team of more than 40 Data Scientists and Analytics Consultants are well-versed in the application of a wide set of techniques such as Data Mining and Machine Learning, enabling Artificial Intelligence (AI) for organizations and businesses using a variety of commercial and open-source software in different domains. We are a cross-disciplinary team with Data Scientists coming from a multitude of backgrounds, including Statistics, Machine Learning, Computer Science and Engineering.

We have worked on numerous iconic projects across the private and public sectors. Today we continue to transform processes and serve deep analytical insights through the AI projects we deliver for our customers.

Our team of more than 40 Data Scientists and Analytics Consultants are well-versed in the application of a wide set of techniques such as Data Mining and Machine Learning, enabling Artificial Intelligence (AI) for organizations and businesses using a variety of commercial and open-source software in different domains. We are a cross-disciplinary team with Data Scientists coming from a multitude of backgrounds, including Statistics, Machine Learning, Computer Science and Engineering.

We have worked on numerous iconic projects across the private and public sectors. Today we continue to transform processes and serve deep analytical insights through the AI projects we deliver for our customers.

 

 

Our AI Services

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AI Consultancy Service
Are you ready for AI?

 

 

 

Given the expansion of digital disruption across every industry today, AI should be a key component of any organization’s strategy. We conduct workshops to advise our customers on potential AI opportunities and best practices. We also partner with customers to gain business understanding for AI readiness assessments and perform Proof-of-Concepts.

 

Given the expansion of digital disruption across every industry today, AI should be a key component of any organization’s strategy. We conduct workshops to advise our customers on potential AI opportunities and best practices. We also partner with customers to gain business understanding for AI readiness assessments and perform Proof-of-Concepts.

   

Given the expansion of digital disruption across every industry today, AI should be a key component of any organization’s strategy. We conduct workshops to advise our customers on potential AI opportunities and best practices. We also partner with customers to gain business understanding for AI readiness assessments and perform Proof-of-Concepts.

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AI Product Development
Smooth setup experience

 

 

 

Our partnerships with established software partners in the AI industry, as well as competencies in these commercial and open-source AI tools allow rapid setup and configuration of AI software products in our clients’ environments.

 

Our partnerships with established software partners in the AI industry, as well as competencies in these commercial and open-source AI tools allow rapid setup and configuration of AI software products in our clients’ environments.

  

Our partnerships with established software partners in the AI industry, as well as competencies in these commercial and open-source AI tools allow rapid setup and configuration of AI software products in our clients’ environments.

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AI Model Development and Maintenance
Delivering expert AI solutions

 

 

 

Our Data Scientists apply techniques (such as Data Mining and Machine Learning) and algorithms to analyse, model, develop and deploy AI capabilities to solve various business problems. We also provide post-development support to ensure models consistently deliver up-to-date insights.

 

Our Data Scientists apply techniques (such as Data Mining and Machine Learning) and algorithms to analyse, model, develop and deploy AI capabilities to solve various business problems. We also provide post-development support to ensure models consistently deliver up-to-date insights.

  

Our Data Scientists apply techniques (such as Data Mining and Machine Learning) and algorithms to analyse, model, develop and deploy AI capabilities to solve various business problems. We also provide post-development support to ensure models consistently deliver up-to-date insights.

Our AI Product
Leading NCS-developed solution

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Human Resource Analytics

Today’s HR departments are faced with mounting pressure to implement Data Science and AI in their organizations. In NCS, we believe that HR Analytics is a strong enabler of decision-making in various HR processes. This includes managing recruitment, performance, training and attrition processes. Using AI, NCS HR Analytics aims to maximise staff performance, engagement and retention.

Today’s HR departments are faced with mounting pressure to implement Data Science and AI in their organizations. In NCS, we believe that HR Analytics is a strong enabler of decision-making in various HR processes. This includes managing recruitment, performance, training and attrition processes. Using AI, NCS HR Analytics aims to maximise staff performance, engagement and retention.

Industries that we have impacted using Artificial Intelligence

Since the inception of our Data Scientist team in 2015, we have successfully delivered over forty AI projects across various industries. Key industries include Financial Services, Commercial, Public Safety, Transport and Government.

  Financial Services

Providing AI Solutions for leading Financial Institutions

 

Providing AI Solutions for leading Financial Institutions

 

 

The global financial services industry (FSI) not only needs to adjust to rapidly-changing market conditions, it also needs to control costs, increase operational efficiency, enhance security and accelerate revenue growth.

The global financial services industry (FSI) not only needs to adjust to rapidly-changing market conditions, it also needs to control costs, increase operational efficiency, enhance security and accelerate revenue growth.

The global financial services industry (FSI) not only needs to adjust to rapidly-changing market conditions, it also needs to control costs, increase operational efficiency, enhance security and accelerate revenue growth.

 

We have achieved success in working with our FSI customers to launch several AI solutions including:

  • Intelligent Chatbot
  • Cognitive Claims
  • Cognitive Underwriting
  • Automation of Lead Qualification and Generation
  Commercial

Boosting Commercial Growth and Success with AI

 

Boosting Commercial Growth and Success with AI

 

 

Companies are faced with an increasingly diverse population of competitors, customers and workers in a global economy. We help companies seek revenue growth, cost efficiencies and service enhancement opportunities through automation and analytics.

Companies are faced with an increasingly diverse population of competitors, customers and workers in a global economy. We help companies seek revenue growth, cost efficiencies and service enhancement opportunities through automation and analytics.

Companies are faced with an increasingly diverse population of competitors, customers and workers in a global economy. We help companies seek revenue growth, cost efficiencies and service enhancement opportunities through automation and analytics.

 

Our proven AI capabilities in the Commercial sector include:

  • Human Resource Analytics
  • Procurement Fraud Analytics
  • Product Sales and Pricing Analytics
  • Customer Churn Analytics

 

  Public Safety

Driving AI Innovation in National Security

 

 

Having to fight multiple complex threats such as terrorism, public safety agencies must strengthen their ability to react rapidly to critical situations. AI empowers organizations to stay ahead of such threats and ensures they remain sufficiently agile to protect the country’s population and security needs.

Having to fight multiple complex threats such as terrorism, public safety agencies must strengthen their ability to react rapidly to critical situations. AI empowers organizations to stay ahead of such threats and ensures they remain sufficiently agile to protect the country’s population and security needs.

Having to fight multiple complex threats such as terrorism, public safety agencies must strengthen their ability to react rapidly to critical situations. AI empowers organizations to stay ahead of such threats and ensures they remain sufficiently agile to protect the country’s population and security needs.

 

Our Data Scientist team have delivered various AI capabilities in the Public Safety sector, including:

  • Predictive Policing
  • Dynamic Ambulance Dispatch Optimization
  • Customs Fraud Detection
  • Malware Investigation Analytics
  Transport

Ensuring Operational Excellence in Transport using AI

 

Dramatic changes in population have driven an increase in demand for efficient and quality transportation. We study potential applications of AI for vehicles, transportation infrastructure, drivers and commuters to deliver smart, world-class transport solutions.

Dramatic changes in population have driven an increase in demand for efficient and quality transportation. We study potential applications of AI for vehicles, transportation infrastructure, drivers and commuters to deliver smart, world-class transport solutions.

Dramatic changes in population have driven an increase in demand for efficient and quality transportation. We study potential applications of AI for vehicles, transportation infrastructure, drivers and commuters to deliver smart, world-class transport solutions.

 

Our past AI projects in Smart Transportation include:

  • Land Transport Analytics for Transport Planning
  • Condition-based Maintenance for Vehicles/Equipment
  • Operational Risk Analytics
  Government

Enhancing Healthcare Efficiency, Education Quality and More with AI

 

Government agencies today are expected to reduce operational costs while still delivering quality service. AI can play a role in transforming business and IT processes within various public sectors to optimize resources, improve stakeholder engagement and consequently, provide quality service.

Government agencies today are expected to reduce operational costs while still delivering quality service. AI can play a role in transforming business and IT processes within various public sectors to optimize resources, improve stakeholder engagement and consequently, provide quality service.

Government agencies today are expected to reduce operational costs while still delivering quality service. AI can play a role in transforming business and IT processes within various public sectors to optimize resources, improve stakeholder engagement and consequently, provide quality service.

 

Our AI expertise have impacted Public Sector organizations in key projects, such as:

  • Hospital Patient Queue Forecasting
  • Student Internship Performance Prediction
  • Job Market and Adult Learning Analytics
  • Call Centre Analytics
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HUMAN RESOURCE ANALYTICS
Artificial Intelligence Capabilities specially for HR Practitioners

The Employee Lifecycle in any organisation is a high impact domain that is ripe for AI solutions. From Pre-Hire Candidate Screening, Talent Management to Attrition Management, our HR Analytics Solution is able to value-add key HR functions and bring cost savings and operations excellence.

As an example, our Pre-Hire Candidate Screening Module allows recruitment managers and line directors to identify, during the recruitment process, the right hires from existing candidate pools – the ones who are expected to perform in your organization within a short period of time. Our Attrition Analytics Modules relies on Machine Learning and other AI techniques to make informed assessments on attrition risk across the employee population.

Our HR Analytics Solution has been featured and endorsed by Gartner as an established player in HR and Workforce Analytics in Asia Pacific and Japan1. Our HR Analytics methodologies are validated across industries and are well-adapted to the needs of modern HR Management and Development.

Take a look at our brochure here.

1Source: Gartner Business Services, Apr 2017

The Employee Lifecycle in any organisation is a high impact domain that is ripe for AI solutions. From Pre-Hire Candidate Screening, Talent Management to Attrition Management, our HR Analytics Solution is able to value-add key HR functions and bring cost savings and operations excellence.

As an example, our Pre-Hire Candidate Screening Module allows recruitment managers and line directors to identify, during the recruitment process, the right hires from existing candidate pools – the ones who are expected to perform in your organization within a short period of time. Our Attrition Analytics Modules relies on Machine Learning and other AI techniques to make informed assessments on attrition risk across the employee population.

Our HR Analytics Solution has been featured and endorsed by Gartner as an established player in HR and Workforce Analytics in Asia Pacific and Japan1. Our HR Analytics methodologies are validated across industries and are well-adapted to the needs of modern HR Management and Development.

Take a look at our brochure here.

1Source: Gartner Business Services, Apr 2017

Our Artificial Intelligence Success Stories

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  Revenue Generation

Prompt Pricing Strategies

 

Using Natural Language Processing, Text Mining and Recommendation Engine algorithms, we developed a user-friendly AI query system for the sales associates of a consumer goods company to generate insights from raw sales data. This enabled the sales team to react swiftly to patterns in consumer purchasing behaviour with targeted pricing strategies and marketing campaigns, resulting in higher sales volumes.

Prompt Pricing Strategies

Using Natural Language Processing, Text Mining and Recommendation Engine algorithms, we developed a user-friendly AI query system for the sales associates of a consumer goods company to generate insights from raw sales data. This enabled the sales team to react swiftly to patterns in consumer purchasing behaviour with targeted pricing strategies and marketing campaigns, resulting in higher sales volumes.

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  Cost Optimization

Improved Employee Productivity

Powered by Natural Language Processing and Predictive Analytics, our mobile chatbot application for Prudential responds to employees’ queries and provides e-support. The chatbot is estimated to reduce call volumes by 30%, improving the operational productivity and efficiency of Prudential call centre operations. Within a month from its launch, more than half of Prudential’s 4,000 Financial Consultants have used the chatbot to access real-time information.

Improved Employee Productivity

Powered by Natural Language Processing and Predictive Analytics, our mobile chatbot application for Prudential responds to employees’ queries and provides e-support. The chatbot is estimated to reduce call volumes by 30%, improving the operational productivity and efficiency of Prudential call centre operations. Within a month from its launch, more than half of Prudential’s 4,000 Financial Consultants have used the chatbot to access real-time information.

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  Service Excellence

Extended Equipment Lifespan

 

We used Predictive Analytics to forecast potential equipment faults across a fleet of 26,000 units in subsequent months. Previously faced with an increase in breakdown incidents and degradation of equipment lifespan, our customer achieved a reduction in equipment fault downtime, improvement in maintenance scheduling and extended equipment lifespans with our Predictive Analytics solution.

Extended Equipment Lifespan

We used Predictive Analytics to forecast potential equipment faults across a fleet of 26,000 units in subsequent months. Previously faced with an increase in breakdown incidents and degradation of equipment lifespan, our customer achieved a reduction in equipment fault downtime, improvement in maintenance scheduling and extended equipment lifespans with our Predictive Analytics solution.

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  Workforce Satisfaction

Higher Talent Retention

 

Our HR Analytics Solution uses a suite of Machine Learning techniques, including Predictive Analytics, Clustering Analysis, and Root Cause Analysis to identify High Potential individuals who are at risk of attrition, as well the key attrition drivers. With the actionable insights generated by our HR Analytics product, our customer was able to act on retention measures and mitigate talent attrition.

Higher Talent Retention

Our HR Analytics Solution uses a suite of Machine Learning techniques, including Predictive Analytics, Clustering Analysis, and Root Cause Analysis to identify High Potential individuals who are at risk of attrition, as well the key attrition drivers. With the actionable insights generated by our HR Analytics product, our customer was able to act on retention measures and mitigate talent attrition.

Resources

NCS Analytics

Human Resource Analytics

PDF | 1.36 MB | 19 Jan 2018

Contact Us

Keen to arrange a Data Analytics demo or to find out more?

Drop us a note at ai@ncs.com.sg

Keen to arrange a Data Analytics demo or to find out more?

Drop us a note at ai@ncs.com.sg

Join Us

Why Join Us?

 

You will work in one of the largest Data Science teams in Singapore, collaborating with colleagues from Consulting, Rapid Prototyping, and other Digital-related Technologies. You will also work on meaningful projects with government agencies and commercial organizations, or play a part in developing our AI products.

 

Drop us a note at join.ai@ncs.com.sg

Why Join Us?

 

You will work in one of the largest Data Science teams in Singapore, collaborating with colleagues from Consulting, Rapid Prototyping, and other Digital-related Technologies. You will also work on meaningful projects with government agencies and commercial organizations, or play a part in developing our AI products.

 

Drop us a note at join.ai@ncs.com.sg