Business Process Transformation

Meeting Enterprise Needs

Business Process Transformation
NCS adopts a holistic and structured approach to process transformation. Tapping our patented Bizval™ Suite of Methodologies to create business value for our customers’ process transformation, the methodology framework aligns key organisation components to enable a smooth and successful transition.

Our approach incorporates Lean Six Sigma techniques with functional domain reference models to help customers incorporate best practices into the To-Be design, thus, shortening the project timeline and achieving “Quick Wins”.

  • Process Maturity Assessment

We assess an organisation’s processes to measure their maturity level in terms of process capability and performance. We then identify potential gaps that need to be resolved as well as “Quick Wins”.

  • Process Improvement and Governance

We redesign our customer's processes to create value-based improvements. This is followed by quantifying the subsequent business value generated by these improvements and prioritising the implementation stages. NCS also helps to sustain improvements through the introduction of process governance in terms of the organisation's guiding principles, reviews, and performance monitoring mechanisms.

  • Process and ICT Alignment

We review the organisation's current processes and identify new processes that are better aligned with its business objectives. After this is established, we outline functional requirements for system implementation, recommend the most appropriate solution, and develop a comprehensive business transition plan.