Business Services

NCS has successfully deployed many small and large-scale projects under the Business Services portfolio.

We have extensive experience in providing Enterprise Resource Planning (ERP) Solutions to customers locally and in the Asian region, offering the right mix of services, tools, and expertise to help enterprises integrate business processes into a single enterprise-wide information system with better cost management controls. Our Value HR services, for instance, have been implemented for customers in the private and public sectors, and across different verticals.


Solutions & Services

Providing ERP implementation, upgrade, maintenance and support. We have specialists and certified consultants in:

  • Business Consulting
  • ERP Solutions in Human Capital Management, Financials, Supply Chain Management,
  • System consulting for SAP R/3 and Netweaver
  • Project Management
  • Products and services that support ERP systems such as Disaster Recovery Service, Managed Services, Helpdesk Support, Hosting services, Business Intelligence (BI), Change Management and Business Process Review

Our full lifecycle support includes:

  • Business Requirement /Gap-Fit Analysis
  • Configuration and Implementation
  • Interface Development and Integration
  • System and Platform Migrations and Upgrades
  • Post Live Support Services
  • User Training and Technical Support
  • Outsourcing Services

Empowering organisations to better manage their customers, sales, marketing, and call centres to grow and retain customers, delivering quality customer service.

Our solutions focus on:

  • Sales management
  • Marketing management
  • Service management
  • XRM (Extended Relationship Management)

Value Proposition

  • Single source to manage contacts, customer care, and feedback
  • Quick turnaround time for leads and sales opportunities due to timely alerts
  • Real-time updates are delivered to the management team and viewed through interactive dashboards and reports
  • Online deployment reduces infrastructure costs and maintenance
  • Business responsiveness to changing business needs
  • Regional and multi-lingual support

Support enterprises with cost-effective process management and smooth project transition of the outsourcing processes.

  • Business Process Outsourcing (BPO)
  • Application off-shoring
  • Infrastructure outsourcing
Read more...

Value HR provides a comprehensive range of business process administration and management functionalities across core business areas. It is designed to resolve common issues based on NCS' past experiences, and leverages NCS VPack, which comes with a suite of read-to-deploy applications with enhanced functionalities. This enables Value HR to be deployed with a shorter implementation timeline, providing our customers with optimized investment and faster realisation of their main business values.

NCS portal solutions cover Web portal development and management, mobile connection, social Web engagement, ePublishing, and marketing initiatives.

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Resources


Agile Delivery

PDF | 2.28 MB | 27 Aug 2015

Agile Energize

PDF | 288.12 KB | 27 Aug 2015

Application Optimisation

PDF | 262.54 KB | 27 Aug 2015

Business Application Services

PDF | 3.65 MB | 27 Aug 2015

Business Process Outsourcing

PDF | 2.19 MB | 27 Aug 2015

IT Governance Organisation

PDF | 246.47 KB | 27 Aug 2015

IT Optimisation

PDF | 258.06 KB | 27 Aug 2015

Shared Services & Outsourcing Assessment

PDF | 298.07 KB | 27 Aug 2015

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