History & Milestones

NCS has played a critical role in the Singapore government’s efforts to computerise the civil service sector and integrate IT into its public services. As the principal IT solutions provider for the government, over the past 20 years, NCS has successfully implemented more than 2,000 large-scale, mission-critical, and multi-platform projects for Singapore's government ministries and agencies.

Leveraging this extensive experience in public sector projects, we have diversified into other key industry sectors and expanded our presence into markets across the Asia-Pacific region.

View NCS’ history and milestones. 

Milestones


2015

Aug.
Launch of Solutions for Urbanised Future (SURF) training programme - the largest intake of Singaporean ICT talents under IDA's Company-Led Training Programme in support of Singapore’s Smart Nation initiatives by committing to recruit, mentor and train 100 Singaporean entrant-level professionals over two years.
May
Unveiled the NCS Technology Evolution book to commemorate Singapore’s IT transformation from the very beginning of its computerisation journey.
Feb.
Launched SURF@NCS as part of the Solutions for Urbanised Future initiative. Using a three-pronged approach, NCS will set up a living lab for co-creation of smart city innovations, establish a vibrant technology partner eco-system and build a pipeline of talents driving smart city innovations to help realise Singapore’s vision as the world’s first Smart Nation.

2014

Nov.
Partnered Temasek Polytechnic (TP) to set up the first Smart Campus platform that leverages on a comprehensive, robust IT infrastructure and innovative technologies to improve the overall studying and working environment within TP.
Jun.
Inked the Strategic Framework Agreement with Xiamen Municipal Bureau of Information Technology to develop Xiamen’s Smart City and establish a One-Stop Public Service Development Platform, followed by Smart Healthcare, Smart Education, Smart Community, Smart Transportation and other Public Services in Xiamen.
Jun.
Established the first Centre of Excellence (CoE) with Airbus Defence and Space in Singapore to facilitate the research, development and the commercialisation of safe city solutions including data fusion and predictive analytics, video content analytics and crowd simulation to better support emergency services in Asia.

2013

Apr.
Won the Visionary Winner Award in the Navigation Application category at the 2012 Summit Emerging Media Awards in partnership with the Land Transport Authority (LTA).
Jan.
Supported Singapore government agencies to transit from the current hosting environment known as the Service-Wide Hosting Environment (SHINE) platform to the new the private cloud infrastructure, G-cloud platform.

2012

Dec.
MyTransport.SG, NCS's mobile app for Land Transport Authority, has become the first in Asia Pacific to bag an award at the international Summit Emerging Media Award (EMA) 2012, clinching Visionary Winner Award in the Navigation Application Category. MyTransport.SG stood out for its uniqueness, visual design and creativity interaction design and functionality, and user experience, amongst other criteria.
Nov.
NCS was the only Singaporean company to win Gold at the ASEAN ICT Awards 2012. NCS emerged champion in the public sector category with Immigration & Checkpoints Authority of Singapore's e-Visitor Programme. Since its implementation, over 1,500 visitors per day on average have utilised the e-services when visiting Singapore, bringing cost savings of over $1.2mn per year.
Oct.
Won Silver in the international 2012 Summit Marketing Effectiveness Award for the MINDEF Fitness Challenge 2011 community event, which saw over 700 entries internationally. The effort is a landmark event which aimed to reposition NS Portal and commemorate the 10th Anniversary of the portal. The successful campaign consisted of a series of engagement programmes with a publicity campaign executed across multiple digital media and marketing channels, engaging over 1,000 participants.
Aug.
Completed the transition phase for all 351 schools in the Schools Standard ICT Operating Environment (SSOE) project, which impacts over 500,000 students. Over 120,000 devices were rolled out to more than 40,000 principals, teachers and administrative staff, who were educated on the use of the new services and solutions under the programme.

2009

Dec.
Selected by MIS Asia magazine as a 2009 Strategic 100 (Regional 20) Honouree. Strategic 100 is an annual index of Asia's 100 most strategically important vendors.
Dec.
Partnered with the Singapore Ministry of Education (MOE) and Google to proide Google Apps suite of online communications and collaboration tools to more than 30,000 teachers and staff in over 350 schools in Singapore. MOE is first in Asia to provide Web 2.0 communication and collaboration tools to all teachers in the public school system.
Nov.
First to Launch full suite of Cloud Computing Services in South East Asia.
Nov.
Entered Singapore Book of Records through mobiHunt, Singapore largest treasure hunt using mobile technology.
Oct.
Clinched the Singapore Ministry of Transport's (MOT) Minister's Innovation Award for its PublicTransport@SG portal project with the Land Transport Authority.
Oct.
Increased stake in Philippines' Ayala Systems Technology, Inc, as part of NCS' strategy to grow its business beyond home base Singapore.
Oct.
Won the International Customer Management Institute's (ICMI's) Global Call Centre Of The Year award (Small-to-medium category) for the first time in US.
Sep.
Won the inaugural SiTF Awards (Government End User category) for its Integrated Visitor Management system for the Immigration & Checkpoints Authority (ICA).
Aug.
Ranked #8 in terms of market share in the 2008 Gartner Ranking for IT Professional Services, an improvement over the previous ranking of #12.
Aug.
Won multiple awards at the Contact Centre Association of Singapore's (CCAS) International Contact Centre Awards 2009, including 2 major ones for the Ministry of Manpower call centre : - Silver award for "Best Outsource Contact Centre of the Year" category, and Gold award in the category "Best Contact Centre of the Year for Employee Retention Program".
Aug.
Became the first Asian company to win at the Government Call Centre (GCC) Excellence Awards in Australia. NCS won the Best Government Contact Centre (Over 30 Full-Time Employees category) through the ACRA call centre.
Apr.
Successfully completed the integration of SCS operations. Refreshed NCS' brand logo to mark the start of a strengthened NCS business following the SCS acquisition.
Apr.
Infocomm Development Authority of Singapore (IDA) listed NCS as the top vendor to provide IT services to the Singapore Government in the last government FY during the annual IDA Industry Briefing.

2008

Dec.
Fully acquired Singapore Computer Systems (SCS)
Nov.
Received Singapore H.E.A.L.T.H. Gold Award from the Health Promotion Board
Aug.
NCS acquired a 60% stake in Singapore Computer Systems (SCS)
Aug.
Received Work-life Achiever Award from Ministry of Manpower
Mar.
NCS wins the Asian Banker IT Implementation Award 2008 for Best Branch Automation and Networking Project 2007

2007

Dec.
Mr Lim Eng appointed CEO of NCS Group
Aug.
NCS CE achieved the Gold Certified Audio Visual Solutions Provider (CAVSP) designation
Jul.
NCS Singapore achieved CMMI Level 5
26 Apr.
NCS ranked Top IT Services Provider for the Singapore Government for FY2006 - the third consecutive year it has achieved this accolade.
Apr.
NCS Infrastructure Management and Solutions successfully converted BS 15000 to ISO/IEC 20000
Feb.
NCS Shanghai achieved ISO 9001 certification

2006

Nov.
Opened new offices in Shanghai and Beijing
Oct.
Received Gold Singapore H.E.A.L.T.H. award from the Health Promotion Board for second year
Aug.
Granted Australian innovation patent for its BizVal methodology
Jul.
Received Work-Life Achiever Award from Ministry of Manpower
May
NCS Suzhou became the first company to achieve CMMI Level 5 in Suzhou
Mar.
Opened first Middle East office in the Kingdom of Bahrain

2005

Dec.
PSB Certification Pte Ltd (PSBC) awarded to Managed Services, Infrastructure Management of NCS the BS15000 certification
Aug.
Dr Chong Yoke Sin appointed CEO, Mr Lee Kwok Cheong appointed Chairman of NCS
Jun.
Opened Korean office, NCSI (Korea) Co Limited
May
Opened Bahrain office, NCSI (ME) W.L.L.
Jan.
Opened Sri Lanka office, NCSI (LANKA) Private Limited

2004

Dec.
Opened Philippines Office, NCSI (Philippines), Inc.

2003

Nov.
Attained Capability Maturity Model Integration (CMMI) Level 3
Nov.
Changed company name from National Computer Systems Pte Ltd to NCS Pte. Ltd.
Jul.
Hit revenue of S$0.5 billion

2002

Oct.
Acquired 51% of IPACS Computer Services
Oct.
Merged with SingTel Aeradio Pte Ltd to form NCS Communications Engineering Pte. Ltd., a wholly-owned subsidiary of NCS
Jul.
NCS Suzhou achieved ISO9001:2000 Certification

2001

Jul.
NCS Data Centre achieved SunTone Certification by Sun Microsystems
Jul.
NCS Suzhou obtained ISO9001:1994 Certification
Jan.
Moved into own building - NCS HUB at 5 Ang Mo Kio St 62, Singapore

2000

Sep.
Acquired Zhong Sheng Information Technology Co Ltd (ZISCO)
Mar.
Received People Developer Award

1999

Oct.
Opened Malaysia office, NCSI Holdings (Malaysia) Sdn Bhd
Oct.
Opened Australia office, NCSI (Australia) Pty Limited
Jul.
Received Singapore Quality Class Award
Feb.
Formed Access Management Group (AMG), a business unit for Lifestyle Card
Feb.
Opened Hong Kong office, NCSI (HK) Limited

1998

Dec.
Opened India Office, NCSI (India) Pte Ltd
Nov.
Produced the highest number of Certified IT Project Managers (CITPM) in the National IT Skills Certification Programme
Mar.
Opened China Suzhou office, NCS Information Technology (Suzhou) Co Ltd

1981

Apr.
Incorporated as the IT arm of National Computer Board (now known as Infocomm Development Authority of Singapore)

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