Microsoft and NCS to Offer Service Providers Microsoft Hosted Messaging and Collaboration Version 4.5

Singapore, January 12, 2010

Enables the integration of PC-to-PC voice and video, instant messaging and presence capabilities with email and document collaboratio

Microsoft today announced that NCS will extend its Software-as-a-Service (SaaS) offering for service providers to include Microsoft® Hosted Messaging and Collaboration Version 4.5. NCS will help service providers in Southeast Asia, Bangladesh, Sri Lanka and Pakistan integrate this platform into their existing infrastructures, roll out new value-added services to market more quickly than competitors and boost new revenue streams without having to purchase additional hardware or software.

This partnership strengthens the hosting partner ecosystem for service providers as it helps them increase business efficiencies, enhance service offerings and revenue potential through Microsoft Software-plus-Services. It also demonstrates the commitment of Microsoft in helping service providers deliver enterprise-class solutions and rich user experiences to large enterprises, small and medium-sized businesses (SMBs), and consumers by leveraging the Windows hosting platform and services.

Hosted Messaging and Collaboration (HMC) is built on Microsoft Exchange, Microsoft Windows SharePoint Services and Microsoft Office Communication Server, and gives service providers the foundation they need to offer a range of hosted communication services. As a hosted solution, HMC offers end-users a wide range of hosted messaging services that will help meet their communication needs. As an example, SMBs can enjoy enterprise grade Microsoft Exchange email without the need for upfront investment on hardware or software. All they need is to move from POP3 and Web-based e-mail to enhanced messaging systems that provide rich e-mail services, mobile device support, and collaboration technologies. They can also reduce cost of operations and avoid deployment of complex in-house messaging systems thereby leaving them free to focus on their core business, not spam management, virus prevention, storage and archiving, and business-compliance requirements.

NCS’ extensive pool of certified IT project managers will integrate and manage different sub-systems to help service providers build fully integrated HMC infrastructures. With almost three decades of implementation experience in large-scale, mission-critical and multi-platform projects, NCS will give service providers a simplified deployment path so that they can extend their business base and increase profitability by offering richer email, mobility, collaboration and messaging services.

“NCS has always sought to collaborate with leading players in the IT and communications engineering industries to bolster our in-house capabilities,” said Foo Nian Chou, Group General Manager, Infrastructure Management and Solutions, NCS. “For almost 10 years, Microsoft’s best-of-breed and industry-proven solutions have allowed us to match our products and services with market demands. We are confident that Microsoft Hosted Messaging and Collaboration Version 4.5 will bring invaluable benefits to our customers, upping our service and customer satisfaction to the next level.”

“Microsoft is committed to building trusted partnerships with our customers and partners, and helping them uncover new business opportunities by applying Microsoft innovation to deliver breakthrough products and services,” said Sandi Thomas, General Manager, Asia Pacific, Communications Sector, Microsoft. “NCS and Microsoft both share a common vision of delivering an outstanding value proposition to our customers. Together, we will be able to empower service providers with the ability to tap new, complex technologies to roll out innovative services easily and effectively, resulting in faster time-to-market and improved revenues.” 

Scale Services from a Single Offering

Microsoft Hosted Messaging and Collaboration Version 4.5 enables service providers to offer businesses the widest range of messaging services – from a basic, e-mail-only client experience to a full-featured, enterprise-grade client that will run over the Internet through existing firewalls and routing infrastructure – thereby creating a flexible services path that drives incremental up-sell opportunities. Hosted Messaging and Collaboration Version 4.5 also allows service providers to customize service environment and offerings, from a minimum server footprint to very large environments, so that they are able to future-proof their offering and transition seamlessly to a Software-plus-Services business model.

Improved Data Availability and Service Reliability

Service providers will no longer just manage their customers’ messaging data; they will also have the capacity and means to manage calendaring, scheduling and Microsoft Windows SharePoint Services data. They would be able to leverage the improved operations, monitoring and reporting features, as well as recovery and journaling services to offer businesses enhanced service availability and reliability. They can also choose to work with any application developer to create applications to access Web services interfaces, thus expanding customization and integration with their other information assets.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Tan Xiao Yu / Jane Lim, Weber Shandwick, +65 6825 8032/ +65 6825 8028 /

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About NCS

NCS is a member of the Singtel Group and the leading information, communications and technology (ICT) service provider with presence in over 20 countries. NCS delivers end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. Its unique delivery capabilities include consulting, applications development, systems integration, outsourcing, infrastructure management and portal solutions.