NCS Digital Centrix's Infrastructure Outsourcing Service is SunTone(SM) Certified

Singapore, August 15, 2001

Internet Data Centre services meet best-of-breed industry requirements.

Leading IT service provider National Computer Systems Pte Ltd (NCS) announces today that the services offered by its Internet Data Centre (IDC), Digital Centrix, has achieved certification under the SunTone(SM) Certification and Branding Programme. The SunTone programme, led by Sun Microsystems, Inc., is a collaborative industry effort to define best practices and audit service provider infrastructure, operational practices, hardware, software, and overall service delivery.

Says Mr Lau Soon Liang, Assistant Chief Executive of NCS, "A benchmark like the SunTone certification programme helps us provide our customers with a high quality assurance for our services and allows our customers to continue working with us in confidence. The whole process of auditing was long, but it confirmed that our processes and quality of service were audited and recognised based on industry best practices and high quality standards. It also gave our partners the opportunity to review their own processes, thus ensuring that they themselves met the required service level agreements (SLAs) that they provided NCS. The experience has been beneficial to NCS, our partners and customers."

He adds, "At NCS, we continually upgrade our technology skill-sets and operational processes to meet changing technology needs. NCS has been in the Data Centre business since 1981. From having established the experience of handling operations within a mainframe environment, we developed our skills in handling open systems when industry trends called for it. This SunTone certification endorses our continued efforts in optimising our IDC operations."

"In order to meet user expectations, service providers must deliver reliable and scalable Web-based services that ensure availability and real-time response," said Wong Heng Chew, Managing Director, Singapore, Sun Microsystems. "The SunTone certification of Digital Centrix's outsourcing services demonstrates the high delivery industry standards necessary for successful deployment of data centre hosting services."

To achieve the SunTone Certification, Digital Centrix's data centre was evaluated in the following areas:

  • N-tier Architecture 
  • Platforms and Applications 
  • Service Policies Scalability 
  • Availability and Reliability 
  • Security 
  • Operations 
  • Technical Competencies

With more than 20 years of experience in Data Centre management and providing managed services to customers in both commercial and public sectors, NCS is well-positioned to provide quality IDC services to customers in Singapore and the region. NCS' trained IT professionals, with sound experience in networking, Internet and systems integration, manage Digital Centrix 24x7.

Digital Centrix's robust data centre environment is both secure and reliable. Housed at Telepark, its data centre is professionally designed with UPS, backup generator, climate control, security systems and round-the-clock Nerve Centre monitoring the well being of Digital Centrix's network infrastructure, which was built with availability in mind. No failure of any single link or equipment can disrupt data centre connectivity to the Internet. Digital Centrix's Internet network has a bandwidth link to Singtel IX, built with redundancy in place. This allows Digital Centrix to perform with maximised efficiency.

The services of Digital Centrix include dedicated server hosting and server co-location. Digital Centrix also provides managed storage-on-demand services through Storage Centrix and database-on-demand services through DB Centrix. The services of Digital Centrix targets businesses ready to establish a web presence, application service providers in need of quick deployment of service and applications, and content developers wanting to add value to its customers' web development.

NCS's core competencies of business consulting, systems integration and development and infrastructure integration complement the services of Digital Centrix, making NCS the one-stop shop for IT services.

Media Contact
Wendy Tang
NCS Pte Ltd
DID: +65 6556 5629

About NCS

NCS is a member of the Singtel Group and the leading information, communications and technology (ICT) service provider with presence in over 20 countries. NCS delivers end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. Its unique delivery capabilities include consulting, applications development, systems integration, outsourcing, infrastructure management and portal solutions.