NCS Continues Its Journey To Excellence By Being The First Singapore Company To Achieve CMMI

Singapore, November 3, 2003

National Computer Systems Pte Ltd (NCS), a leading regional IT and communications engineering services provider and a wholly-owned subsidiary of SingTel, is the first Singapore company to achieve CMMI (Capability Maturity Model Integration). NCS has also been awarded the prestigious PSB Information Security Management System (ISMS) BS7799 Certification for the provision of quality and secured Data Centre services. These achievements are testimony to the progress that NCS has made in its continuous pursuit of organisation and process excellence to deliver business value, and quality and secured solutions to its customers.

Attaining CMMI and BS 7799 Certification

NCS has an excellent track record for strong and proven business processes and a quality framework that has been its foundation for service delivery and product development. Achieving CMMI Level 3 allows NCS to push its quality delivery to new levels. With CMMI, we can more explicitly link management and engineering activities to business objectives, and enhance project life cycle activities to ensure that the product or service meets customer expectations. NCS went through a rigorous assessment in September/October 2003 and counts among a handful of companies in ASEAN who are CMMI companies. With the PSB BS7799 certification in place, NCS Data Centre customers can look forward to more effective and systematic information security management.

The company has relentlessly strived for organisation and process excellence since its inception, and has made good progress in its journey towards excellence. NCS has a sound service delivery methodology that ensures customer satisfaction. It was first awarded ISO 9000:1994 in 1997, barely a year after its corporatisation, and was upgraded to ISO 9001:2000 standard in 2001. NCS then achieved the Singapore Quality Class and People Developer Award in 1999 and 2000 respectively.

National Computer Systems Pte Ltd is Now NCS Pte. Ltd.

NCS also announced today that it has changed its company name to "NCS Pte. Ltd." with effect from 1 November 2003. With this move, the company takes on, as its legal name, a name by which it is widely known as and referred to by many of its customers, partners and organisations in the information communications technology industry. The name change underscores NCS' commitment to strengthen the NCS brand across its group of companies and its markets in the Asia-Pacific region.

"NCS has achieved a significant milestone in our journey towards excellence. We are proud to be the first CMMI Level 3 Singapore company, and are working towards CMMI Level 5. With continuous enhancement of our process improvement models for product and service development, we are focused on giving the best to our customers in Singapore and the region, and to help grow their business", said Lee Kwok Cheong, Chief Executive Officer of NCS. "The legal name change reflects a strong NCS brand across our group of companies and reinforces our goal to be our customers' preferred IT and communications engineering partner in this region," added Mr Lee.

Media Contact
Wendy Tang
NCS Pte Ltd
DID: +65 6556 5629

About NCS

NCS is a member of the Singtel Group and the leading information, communications and technology (ICT) service provider with presence in over 20 countries. NCS delivers end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. Its unique delivery capabilities include consulting, applications development, systems integration, outsourcing, infrastructure management and portal solutions.