Keynote Systems Comes To Singapore

Singapore, July 9, 2001

Website measurement and performance testing services now available with NCS Digital Centrix.

The website measurement and performance testing services of Keynote Systems Inc., The Internet Performance Authority®, are now available as part of the services of Digital Centrix. Digital Centrix is the Internet data centre hosting service of National Computer Systems Pte Ltd, an established IT service provider in Singapore and the region. Already recognised as the world's leading provider of website benchmarking and Internet performance management services, this will be the first time Keynote services are directly available in Singapore.

With Keynote's services, users have a systematic way to measure and optimise their e-commerce performance and quality of service. Complete data about subscribers' web performance, including content downloads and e-commerce transaction performance and availability, is collected in real time via a network of more than 1,500 global measurement computers. This performance data is immediately made available through Keynote's web enabled graphic interface, MyKeynote.

Available to users will be four services from the Keynote performance measurement suite. They include:

  • Perspective™
    Measures an entire web page or a single object over a dedicated fixed high speed connection 
  • Transaction Perspective™
    Measures multi-page, interactive website transactions 
  • Streaming Perspective™
    Measures the quality of streaming audio and video on the Internet 
  • KeyReadiness™ 
    An outsourced Web site load testing service designed from the ground up to reflect the unpredictable and dynamic nature of Web traffic

Keynote's Internet performance services provide sophisticated alerting and diagnostic systems notifying subscribers when performance degrades in real time. Subscribers can choose to receive data in the forms that best suit their business needs. They receive email reports of their site's performance for the day and get email or pager notifications when sites are performing poorly or other conditions occur. Additionally, subscribers access their performance data through a password controlled web-based interface known as MyKeynote, which allows customised graphing of data, diagnostic tools to identify performance bottlenecks and problems in real time. Subscribers also have the option to receive updates through File Transfer Protocol (FTP) for systematic analysis and long term trending. More than 2,900 corporate IT departments, Web hosting companies and Internet service and content delivery providers around the world have implemented the company's easy-to-use and cost-effective services to benchmark and manage the performance of their Web sites.

Says Mr Lau Soon Liang, Assistant Chief Executive, National Computer Systems Pte Ltd, "With the growing importance and presence of web businesses, the Internet is now often a gateway for enterprises to deliver quality service to their customers. NCS recognises the importance of maximised web performance, and chooses to work hand in hand with a credible and established name like Keynote. Keynote is an international leader in web performance testing and with its global reach, they are an ideal partner for NCS to synergise with to achieve optimal web performance for our customers.”

Mr. Richard Burk, Keynote's Senior VP of World Wide Sales adds, "Singapore's position as a growing regional Internet centre in Asia Pacific together with NCS's sophisticated market leadership offers a tremendous opportunity to deliver Keynote services quickly to the companies that need them the most. The Internet has evolved into an increasingly significant revenue channel for both new economy and traditional businesses in Asia Pacific; in this environment sub-optimal web site performance is not an option. Keynote and NCS together offer a proactive alternative - local, regional and global performance measurement services that enable Singapore businesses to compare, diagnose and assure peak web site performance.”

Digital Centrix allows customers speedy access to regional and international Internet connections with over 20 Asia Pacific countries and 40 regional Internet service providers, plus a 777 Mbps (Megabits per second) bandwidth to the Internet infrastructure in the United States. In addition, NCS's Internet data centre has the necessary redundancy on multiple fibre trunks, power supply and multiple back-up generators.

NCS's trained IT professionals, with more than 20 years of networking, Internet and systems integration experience, manage Digital Centrix round-the-clock. In addition, it guarantees subscribers a backup method to access data in the event of a malfunction.

Besides server co-location and dedicated server hosting, Digital Centrix also provides managed storage-on-demand services through Storage Centrix. This storage solution targets businesses ready to establish a web presence, application service providers in need of quick deployment of service and applications, and content developers wanting to add value to its customers' web development.

Media Contact
Wendy Tang
NCS Pte Ltd
DID: +65 6556 5629

About NCS

NCS is a member of the Singtel Group and the leading information, communications and technology (ICT) service provider with presence in over 20 countries. NCS delivers end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. Its unique delivery capabilities include consulting, applications development, systems integration, outsourcing, infrastructure management and portal solutions.