NCS Achieves InfoComm International Gold Level Designation
Singapore, August 28, 2007
Delivering New Standards of Excellence to AudioVisual Industry in Singapore
NCS Group’s subsidiary, NCS Communications Engineering, a leading provider in communication engineering solutions and services for over 50 years, announced that it has achieved the highest level of one of the audiovisual industry’s most prestigious and highly regarded certifications from InfoComm International - The Gold Certified Audio Visual Solutions Provider (CAVSP) designation. This designation recognises that 75 percent of NCS Communications’ sales, customer service and technical staff have achieved and maintained individual InfoComm Certification.
InfoComm awards individual Certification to audiovisual professionals who have demonstrated knowledge and comprehension of the science and technology used in communications including audio, video, display and systems. Technicians, engineers, designers, salespeople, customer service personnel, managers and executives are eligible to take the individual certification test.
NCS Communications Engineering has the largest pool of Certified Technology Specialists (CTSR) in Singapore; raising the bar for proficiency in its AudioVisual business and demonstrating its commitment to deliver new standards in audiovisual industry in Singapore.
“A CAVSP designation gives AV companies a competitive advantage in the marketplace,” said Randal A. Lemke, Ph.D., InfoComm International’s executive director. “Customers of audiovisual communications and presentation systems can be confident of professionalism and an aspiration to excellence when working with these companies that have invested in education and training to stay current on the latest AV technologies and techniques.”
Lim Yew Seng, CEO, NCS Communications Engineering said, “As a market leader, NCS believes in the need for the relentless delivery of new standards to Singapore’s audiovisual landscape. To achieve this, we need to invest in the quality of our people. Achieving the top (Gold) certification reinforces our commitment in developing our people to international standards. With over 80% of our staff trained and certified, our customers can be assured that they will receive the best technical expertise the industry can provide.”
The company-level CAVSP Certification program is the only such program available for the commercial audiovisual industry. In addition to confirming that 75% of the regional office’s employees are InfoComm certified, the Gold CAVSP designation means that NCS Communications Engineering agreed to comply with 10 Standards of Excellence developed in collaboration with industry experts to emphasise the best practices of audiovisual businesses.
The Standards of Excellence are a guidepost for audiovisual companies and professionals who place the customer first and offer quality audiovisual solutions. They include the commitment to provide complete customer satisfaction with audiovisual solutions that provide value to the client. They convey the importance that audiovisual solutions providers place on their own skills development through continuing education. They also cover the critical role that audio visual professionals play as partners with IT specialists, architects, building managers and others.
NCS Pte Ltd
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NCS is a member of the Singtel Group and the leading information, communications and technology (ICT) service provider with presence in over 20 countries. NCS delivers end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. Its unique delivery capabilities include consulting, applications development, systems integration, outsourcing, infrastructure management and portal solutions.