In the face of rising citizen expectations, governments need to find ways to enhance outreach and service delivery and ensure that their policies are aligned with the changing needs of society.
NCS works closely with Governments to achieve these goals. We help public sector organisations to enrich citizen engagement through the use of digital services and achieve operational efficiencies through process automation, and enhanced policy planning through the use of advanced analytics.
We bring to the table our track record of nearly 40 years in building critical systems and applications for government agencies, And we combine these end-to-end digital and ICT capabilities with a deep understanding of the public sector to bring about effective transformation.
Building technology-enabled solutions to deliver citizen-centric public services and automating the work of public agencies to facilitate whole-of-government collaboration and achieve greater efficiency.
Transforming the Ministry of Manpower of Singapore (MOM) contact centre through innovation and the use of digital technologies
Developing robust ICT systems for governments as well as improve the efficiency of public services and policy-making.
Giving consumers greater flexibility to decide if and how they want to receive marketing messages.
The eCustoms system supports the national trade infrastructure and cargo clearance at various checkpoints and interfaces with multiple agencies for some of its critical functions.