Vivian is the Client Service Lead for Land Transport in NCS. She is responsible for the operations of the sector and in maintaining deep client relationships. Key areas of her role include understanding the industry dynamics and clients’ needs while developing thought leadership to strengthen NCS brand position in the market.
With a mindset for client growth, she collaborates closely with different teams within the organisation to bring ideas to reality through the use of technologies so as to help her clients achieve their business goals of productivity, efficiency and profitability.
Having joined the IT industry for more than 16 years, Vivian has worked with clients from all walks of life to shape different end-to-end complex transformational projects involving applications, infrastructure and innovations. She brings with her deep knowledge and relevant experience as the client lead in her past tenures in system integrator, ICT and consultancy firms.
Vivian is passionate about the success of her clients and their business growth and believes that technology is the bedrock to a better tomorrow filled with inspirations and possibilities.