Published: Aug 30, 2023
harnessing cloud technology to transform retail
Retailers are embracing technology to drive growth and deepen relationships with their customers. NCS and our Partner assisted a Thailand-based health products retailer to enable its cloud transformation to build a connected and efficient IT infrastructure, modernised its legacy systems and establish an analytics-driven operating model. As a result, with the proposed model, the retailer will be able to reach new customers in different markets, create enriching customer experiences while staying agile and compliant.
The challenge:
The client faces operating challenges due to its complex and legacy IT environment consisting of silo applications, databases, networks, and infrastructures. They needed an agile, scalable and cloud-based hosting strategy to drive growth.
Snapshot of capabilities:
Together with the retailer’s in-house teams, we developed an architectural blueprint and cloud migration plan that enables them to adopt a secure hybrid cloud environment and modernise its applications.
The impact:
- Drive growth, scale and pace by enabling the health products retailer to reach new customers in different markets.
- Create enriching customer experiences by launching new apps and services.